Home appliance repair requests

Appliance Not Working? Request Local Repair Help.

Tell us about your refrigerator, washer, dryer, oven or other household appliance. We pass your request to independent local repair professionals who may be able to help.

  • No charge to submit a request
  • No obligation to hire
  • Independent providers set their own prices
Illustration of a kitchen and laundry room with a refrigerator, range, washer and dryer

Appliance repair services

What Can We Help With?

You can request help for most household appliances, including refrigerators, freezers, ice makers, washers, dryers, air conditioners, dishwashers, ranges, ovens, cooktops, range hoods and microwaves.

Common requests

Problems People Ask About

A few of the issues we receive requests for. Every situation is different — a provider will diagnose the actual cause.

Illustration of a washing machine with water left in the drum

Washers that won’t drain or spin

Water left in the drum, error codes, loud banging on the spin cycle or leaks under the machine. Note any error code before you submit your request.

Washer repair
Illustration of a refrigerator with a thermometer showing it is too warm

Refrigerators that aren’t cooling

Warm fresh-food sections, frost build-up, water on the floor or new noises. A few simple checks can help before a provider visits.

Refrigerator repair
Illustration of an appliance repair professional's tool bag beside a front-door doormat

Independent local professionals

Local Repair Pros, Clear Expectations

Repairs are carried out by independent appliance repair professionals, not by US Appliance Care. Each provider sets their own service area, schedule, prices, parts and warranty terms.

When a provider contacts you, ask about their diagnostic or service-call fee, their licensing and insurance where your state requires it, and the warranty they offer — before any work begins.

Read our disclaimer

Why request with us

A Simple, Transparent Way to Ask for Help

One simple request

Describe the problem once, in your own words. You don’t have to call around to find someone.

Clear about our role

We are a referral service. We tell you up front that independent providers do the repairs and set their own prices.

No obligation

Submitting a request doesn’t commit you to anything. You decide after you’ve heard the provider’s price.

Simple process

How It Works

From request to repair decision in four steps.

  1. Tell us about the problem

    Submit a short request with your appliance, the problem and your ZIP code. It takes a couple of minutes and there is no charge to submit a request.

  2. We pass it to a local professional

    We share your request with independent appliance repair professionals who may serve your area. Whether one can help depends on your location and their schedule.

  3. The provider contacts you

    If a provider can help, they contact you to arrange a visit. They diagnose the problem and give you their price before any work starts.

  4. You decide

    You choose whether to go ahead. Any repair agreement, payment and warranty is between you and the provider.

Request Service More about how it works

FAQ

Frequently Asked Questions

Is a request the same as a booked appointment?

No. Submitting a request does not confirm an appointment. If an independent provider in your area can help, they will contact you to arrange a time that works for both of you.

Who will repair my appliance?

An independent, local appliance repair professional — not US Appliance Care. We pass your request on; the provider you choose carries out the work and is responsible for it.

How much will the repair cost?

Prices are set by each provider and depend on the appliance, the fault, parts and your location. Many providers charge a diagnostic or service-call fee. Ask for the price — and whether any visit fee is credited toward the repair — before work begins.

Does it cost anything to submit a request?

No. There is no charge to submit a request on this website, and you are under no obligation to hire anyone.

Do you service my area?

We accept requests from across the United States, but provider availability varies by location. We can’t promise that a provider will be available near you, and if none is available you won’t be contacted by a provider.

Let Us Help With Your Next Appliance Repair

Tell us what’s wrong and where you are. If an independent local professional can help, they’ll contact you to arrange a visit and give you their price.

Get Started

Have Questions?

Send us a message and we’ll reply by email, or submit a repair request online any time.